Capture the specific error
Keep the record URL or reference number, the date you saw it and a concise description of what is wrong. Distinguish an error in the original record from a search result or third-party page that links the wrong person to it.
Use the responsible organisation’s process
Contact the issuing agency, screening provider or publishing platform through its official correction route. Requirements vary by jurisdiction and record type. Provide the minimum relevant evidence through a secure channel rather than posting identity documents publicly.
Track downstream copies separately
Correcting the source may not immediately update search snippets or independent databases. Keep confirmation of the correction and request updates where the wrong association remains. Do not assume one removal request covers every service.
Escalate consequential decisions appropriately
If the error affects employment, housing or another significant decision, obtain qualified advice about the applicable correction and dispute process. Facehunch cannot authenticate official records or adjudicate a disputed identity. Read background checks vs photo search for the limits of visual evidence.